Terms — Triggerleadsapp

Terms of Service
Last updated: October 21, 2026

These Terms of Service ("Terms") are an agreement between you (the business signing up, "you" or "Customer") and TriggerLeads ("TriggerLeads," "we" or "us"). By starting a free trial or subscribing, you agree to these Terms. If you are signing up for a company, you confirm you have authority to bind that company.

1. The service

TriggerLeads researches business-to-business sales leads that match the targeting you give us (industries, territory, company size, job titles and buying triggers). Each business day (Monday to Friday, excluding major US holidays) we add new leads to a private Google Sheet that we share with you, by 7:00 AM Eastern Time. Each lead includes a company, a named contact, a business email published in a public source, a dated buying trigger and the source link.

Plans:

Starter: 5 leads per business day, $497 per month
Growth: 10 leads per business day, $897 per month
Territory Exclusive: 10 leads per business day in a territory and industry we agree not to sell to another TriggerLeads customer during your subscription, $1,497 per month

Prices are in US dollars and exclude any applicable taxes.

2. Free trial

New customers may receive one free trial of 5 business days with 5 leads per business day. No payment card is required for the trial. The trial ends automatically. You are never charged unless you choose to subscribe. One trial per company.

3. Subscription and automatic renewal

When you subscribe, you authorize us (through our payment processor, Stripe) to charge your payment method the monthly price of your plan on the day you subscribe and on the same day each following month. Your subscription renews automatically every month until you cancel. Your receipt shows the amount and billing date.

4. How to cancel

You may cancel at any time by emailing sales@triggerleadsapp.com from the email address on your account with the subject "Cancel." We will confirm your cancellation by email within one business day. Cancellation takes effect at the end of your current paid month. You will keep receiving leads until then, and you will not be charged again.

5. Refunds

Monthly fees are not refundable, and we do not give partial-month refunds when you cancel. Instead of refunds for individual leads, we offer the replacement guarantee below. If we fail to deliver the service for reasons within our control (for example, we deliver substantially fewer leads than your plan includes for the month and do not make up the shortfall), email us and we will issue a fair refund or credit for the missed portion. Approved refunds go back to the original payment method.

6. Bad-lead replacement guarantee

If a lead's email bounces, the contact has left the company, the contact is clearly not a decision-maker, the company has closed, or the lead duplicates one you already received, mark it in the Report Bad Lead column of your sheet within 30 days of delivery. We will add a replacement lead within the next business day. Replacements are the only remedy for individual leads.

7. Your lead sheet and your data

Leads delivered to your sheet are yours to keep and use for your own business, including after you cancel. We will not edit the columns you use to track your work (My Status through Report Bad Lead). Please do not resell, rent or publish the leads, or share them with other companies.

8. How you contact leads

Leads are business contacts gathered from public sources. You are responsible for how you contact them and for following the laws that apply to your outreach, including the CAN-SPAM Act for email (identify yourself, include your mailing address, honor opt-outs), the Telephone Consumer Protection Act and Do Not Call rules for calls and texts, and any state laws. If a contact asks you not to contact them, stop and add them to your Do Not Contact tab.

9. No guarantee of results

We research every lead carefully, but we cannot guarantee that any lead will respond, buy, or that information will stay accurate after delivery. Leads are provided for sales prospecting only.

10. Changes to your targeting or plan

You can change your targeting anytime on the Lead Preferences tab; changes apply from the next business day. To change plans, email us; upgrades take effect right away and downgrades at your next billing date.

11. Suspension and termination

We may pause or end your service if a payment fails and is not resolved within 7 days, if you misuse the leads (for example, reselling them or using them for unlawful outreach), or if you break these Terms. If we end the service without cause, we will refund any prepaid, unused portion of your month.

12. Limitation of liability

To the fullest extent the law allows, TriggerLeads' total liability for any claim relating to the service is limited to the amount you paid us in the 3 months before the claim. We are not liable for lost profits or indirect, incidental or consequential damages.

13. Changes to these Terms

We may update these Terms. If we make material changes, we will update the date at the top and email active customers at least 14 days before the change applies to them.

14. Governing law

These Terms are governed by the laws of the State of Ohio. Any dispute will be handled in the state or federal courts located in Cuyahoga County, Ohio.

15. Contact

TriggerLeads
P.O. Box 40002
Bay Village, OH 44140
sales@triggerleadsapp.com